chetan bhagat one arranged marriage review

Shyam's best friend Varum, known as Vroom ' because of his love for anything on wheels', is a rebel and also unhappy about his parents' separation. Military Uncle, the oldest member of the group, is retired from the army and estranged from his son, who now lives with his family in the United States - Military Uncle desperately misses his grandson. Esha, ' the hottest chick at Connections', wants to become a model, but is a little short. Radhika spends her days doing household chores, cooking, and catering to her very traditional mother-in-law, before working the night shift. Shyam's ' new semi-girlfriend' Shefali is on the day shift - his friends mock her annoying habit of babytalk. We see glimpses of their (failed) relationship interspersed through the book as Shyam looks back on past dates. She's dominated by her mother, and she and Shyam continually snipe at each other. The love of Shyam's life is Priyanka - also one of the group. He hopes for the position of team leader that his sleazy boss Bakshi dangles in front of him like a carrot, delegating many of his own responsibilities but telling Shyam he's ' not a go-getter'.

Shyam Mehra is a call-center agent who leads a night shift group - that deal with ' troublesome and painful' customers of home appliances - at the Connections call center in Gurgaon, India. The novel's protagonist gives us their perspective: ' there are ten smart guys in America. Now, in One Night the Call Center, we share that experience from the other end of such calls, and see what those polite young professionals think of the scripts they read from, and the (often irate) customers they attempt to placate.

Have you ever been connected to a call center in India? I was once, for technical support, and found it a frustrating experience. One Night the Call Center by Chetan Bhagat

Chetan bhagat one arranged marriage review